Southwest Testing Quicker Deplaning Process In Sacramento And San Jose

Travelers who fly Southwest Airlines may no longer have to wait as long as they currently do to get off of the plane. The airline is attempting to alleviate what sometimes can be considered the worse part of being on a plane.

Southwest is using Mineta SJ International Airport, and Sacramento International Airport to test dual doors. In the past, they have been successful at dual doors at Bob Hope Airport in Southern California.

Dual-door deplaning allows passengers to exit a plane from doors at both the front and rear of the plane. The testing of dual doors in Northern California was slated to begin on June 1st; however Southwest has already been testing this new exit method.

The airline released the following statement about dual exits:

Dual door operations have been implemented at a select number of our Southwest locations, including SMF, SJC, and BUR, and has proven successful in improving both on time performance as well as the Customer experience. The Dual Door Deplaning project focuses on just the deplaning process. To understand what resources and processes need to be in place to truly maximize utilization of Dual Door Deplaning we are launching a two-week test period starting on June 1 at SMF and SJC. During these two weeks, we will deplane as many inbound flights as possible through both available left side passenger doors. Duel door deplaning will involve one gate exit and one tarmac exit. The two-week project will help us determine when to use dual door deplaning, and to identify whether or not this process can be expanded to more airports across our network.

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More from Marilyn Nelson
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